DRALIONEL is committed to transparency and fairness. This Refund Policy outlines the conditions, eligibility, and procedures for requesting refunds on dralionel.live.
Refunds apply to eligible digital services and subscription-based offerings purchased directly through dralionel.live. Services must not have been fully consumed or delivered in entirety.
Refund requests must be submitted within 14 calendar days from the date of purchase. Requests made after this period may not qualify for review.
To qualify, the service must not violate our Terms of Service. Abuse, misuse, or violation of platform policies voids eligibility for refund consideration.
Submit a written request via email including your full name, purchase date, transaction ID, and reason for the refund.
Our support team will review your request within 3–5 business days and may request additional clarification if necessary.
If approved, refunds will be processed back to the original payment method within 5–10 business days, depending on your financial provider.
Fully delivered digital products or completed services.
Custom or personalized services once work has commenced.
Promotional, discounted, or special-offer purchases explicitly marked as final sale.
For refund requests or related inquiries, please contact our support team directly.
Email: [email protected]
Company: DRALIONEL
Website: https://dralionel.live